Hero Motorcycles Customer Service Week 2016
Niloy Motors, the sole distributor of Hero Motorcycle in Bangladesh are starting a new program for the Hero motorcycle owners in Bangladesh Grahok Sheba Soptaho”-2016 or Customer Service Week 2016. This is a grand service activity which will be performed by Hero mechanic all over Bangladesh throughout the month of November.
Hero Motorcorp is a company that formed after Honda separated from the partnership of Hero Honda back in 2010 and Hero MotoCorp started their journey back in 2011. It is one of the most popular motorcycle brands in Bangladesh.
The program started from Dhaka when on the 1st of November senior dignitaries from Hero Motorcorp & Niloy Motors Ltd attended the inauguration ceremony. Mr. Abdul Musabbir Ahmad, Managing Director, Nitol Niloy Group hosted this event. The program took place at Hero Motocorp Signature showroom in Tejgaon Dhaka.
Customer Service Week will be performed by trained Hero mechanic & the service will be given across 153 Hero service centre all over Bangladesh where customers will get genuine Hero motorcycle spare parts with 10% discount during the time of the event.
During this event if any bikers does PAID SERVICING for his Hero Motorcycle then he will get 2 FREE SERVICE Coupon for his motorcycle when service campaign will be held in his area Hero’s Customer Service Week will held in the following cities starting from 1st November till 28th November, we are suggesting that you contact your local Hero service centre for more details and get the required service for your bike:
- Week 01: Dhaka & Barisal
- Week 02: Mymensing & Bogra
- Week 03: Chittagong & Rangpur
- Week 04: Sylhet & Jessore
Hero mostly concentrate on 100 cc commuter segment, as 70% market share in Bangladesh are occupied by 100cc market. This year they launched 3 new 100cc motorcycles in our country.
- January: Hero Splendor Pro & Hero Passion Pro
- August: Hero Splendor Plus (Self Version)
Niloy Motors Ltd confirmed us they will launch 3 new bikes in Bangladesh at the end of 2016:
- New Hero Hunk with a more powerful engine.
- Hero Splendor I Smart 110.
- Hero DUET, a new scooter.
We are waiting for new bikes from Hero to be launched in Bangladesh soon & we also hope that the Customer Service Week 2016 will help the Hero Motorcycle owners and we also hope that Niloy Motors will send their best team to the campaign so that Hero Motorcycle owners get the best after sales service.